Our Team

Austin Fay

Austin Fay

Austin Fay is the President of The Jet Pulverizer Company. In this role, Austin provides leadership and expertise in all aspects of the business; from technical problem solving and team management to leading key customer interactions.

Constantly looking to better serve Jet’s customers; Austin believes in continuous improvement through data analysis and change management focusing on quality, safety and customer satisfaction.

Founded by his grandfather, Austin represents the third generation to lead The Jet Pulverizer Company. Austin capped a lifetime of informal micronization education with a degree in engineering at Drexel University.

Austin rose to his current position after spending more than 10 years in various roles including size reduction equipment operator, toll processing manager, and leader in Jet Pulverizer’s Micron-Master® manufacturing division, where he learned the intricacies of micronization from all angles.

Passionate about science and technology, Austin is proud to be part of a company that provides premier equipment and tolling services that promote and enable advancements in healthcare, energy storage, aerospace, clean energy and many more markets integral to the 21st century.

Jeff Conn

Jeff Conn

Jeff Conn is the Vice President of our OEM department. In this function, Jeff oversees new product development, product standardization and the service and parts division. His team is very engaged on the design, testing and performance of all new original equipment and post OEM sale.

Jeff has been an engineer with Jet Pulverizer for 17 years. He comes from a materials background, having previously working for St Gobain and Kennametal Inc. He has a BSME from Penn State University and attended engineering graduate school at Carnegie-Mellon University and holds a Professional Engineer License.

An avid traveler, Jeff is the first to meet and troubleshoot, taking clients’ challenges head on. Jeff’s long academic and professional background has led him to become a subject matter expert in the field of micronization, often consulting with past, present and future clients. Jeff is interested in technology, his wife’s German cooking, and everything Pittsburgh related.   

For OEM Inquiries, please fill out the questionnaire.

Rick Pottieger

Rick Pottieger

Rick Pottieger is the Vice President of Toll Processing at the Jet Pulverizer Company. In this role, Rick manages the service side of the business, focused on delivering timely, quality products safely back to the customer.  His team delivers in the chemical, food and GMP space, constantly pushing for new techniques and technologies in each of these markets.

Rick celebrated his 20th year with the company recently, rising through the ranks from the front lines to his current leadership position. Rick holds a B.S. in Mathematics and Computer Science from the United States Coast Guard Academy.  After graduation he served in Alaska, Florida and Washington D.C., then worked as a Supervisor for an international freight carrier. These experiences have shaped him to become the team-oriented, goal-focused leader he is today.

His team looks after each and every new project, focused on testing, matching or exceeding the clients' expectations. Thanks to his openness and communication, a consultative approach to our tolling division has allowed Jet Pulverizer to develop into a leader in the micronization space. Rick is a big sports fan; he is often shuttling his family to and from sports tournaments, arenas and gyms. He bonds with his team and clients over the ups and downs of the Philadelphia sports scene, often needing their support to make it to “next season”.

For Tolling Inquiries, please fill out the questionnaire.

Frederic Surville

Frederic SurvilleFrederic Surville is the Vice President of Sales & Marketing. In this role, he leads Jet Pulverizer's efforts in bringing the message of quality, innovation and customer service to the market. Taking the lead on customer interactions, he is building a team of client focused managers who will strive to represent the best of who we are: a family run business with high integrity who continuously pushes the boundaries of our own capabilities to better serve our clients.

Fred is the newest member of the team, having joined in January 2017. After receiving his BA & MS in International Affairs from Florida State University, he developed his technology sales and marketing skills on projects ranging from waste to energy, industrial zero waste initiatives & data center power and cooling. He recently received his MBA from the University of Chicago Booth School of Business.

Meeting clients and consultative problem solving are Fred's key initiatives. Building a robust pipeline of projects for Rick and Jeff to keep their teams busy makes him very happy. He is passionate about digitization, metric oriented marketing, and creating impact within our clients' operations. Fred has been lucky enough to live in multiple countries and loves to travel with his wife, is an engaged alumni of the Florida State University and a Miami sports fan. Please reach out to him by email: fsurville@jetpul.com or mobile: 312-502-5818

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